LED lights recalled due to potential fire hazard

NetZero USA is recalling 16,000 LED High Bay fixtures because they may pose a fire hazard. The plastic pins securing the LED fixture can degrade, allowing the electrically charged LED board to come loose and come into contact with nearby objects that could catch fire.

The company received seven reports of burns from loose LED boards. No injuries were reported. The lights were sold at NetZero USA, Citory Solutions and Red Sail Developments, as well as through other commercial distributors from August 2018 to October 2024, priced between $100 and $415.

This recall involves LED high bay fixtures sold in white and typically used in commercial environments, such as warehouses and facilities with high ceilings. Fixtures include 110, 160, 220 and 320 watt Linear High Bay fixtures.

The following model numbers are included in this recall: NZ 9110.3, NZ 9110.4, NZ-9110.5, NZ 9160.3, 9160.4, NZ 9220.3, NZ 9220.4, NZ 9220.5, NZ 9321.3, NZ9321.3, NZ 9321.4, New Zealand 9321.5. The model name and number can be found on a label on the back of the recalled fixtures.

What to do

Consumers should immediately stop using any LED High Bay light fixture that exhibits signs of a loose LED panel or lens discoloration and turn off the circuit. Customers can contact NetZero USA to schedule a free inspection and on-site repair to replace the plastic pins or replace the LED board. NetZero contacts all known buyers.

Consumers can contact NetZero USA toll-free at 888-326-2220 from 9 a.m. to 5 p.m. ET. Monday through Friday, email [email protected], or online at or at and click “Recalls” in the middle of the page for more information.