F4SD integrated with Microsoft Intune

Consulting4IT GmbH uses its own F4SD tool for a Microsoft Intune structure. F4SD is integrated into an intuitive cockpit and efficient quick actions of the arbeitsalltag of the first level supports are widely available.

The new platform delivers first-level support seamlessly through the Intune console and provides insight into the incident management process. Thus, the support manager offers full transparency on the compliance status of customers and services and also gives the method, bei Bedarf aktiv Maßnahmen zu ergreifen. Auf der IT-Fachmesse it-sa 2024 in Nuremberg, the Erweiterung der Lösung bereits erfolgreich vorgestellt.

F4SD and Intune: a simple and effective combination

Microsoft Intune is a cloud-based solution that provides easy access to mobile devices, computers and central applications for use and maintenance. Mit Intune können Sicherheitsrichtlinien durchgesetzt, Daten geschützt et Compliance-Anforderungen eingehalten werden. Thanks to the seamless integration into the Microsoft 365 integration, Intune is available from the following supports and established according to standards.

With the new F4SD platform and Intune, technical support was sent directly to the same Intune date. So you can view compliance information directly in F4SD and follow quick actions to facilitate compliance operations. All other actions in Intune can be done in F4SD as well as quick actions for gesture management.

One-click functions and options:

• Seamless integration: F4SD-Intune module allows data redirection between systems, customer information and end of first level support are also available.
• Schnelle Informations-Verfügbarkeit and Aktionsmöglichkeiten: First-level support can only be directed to the Intune console, you can also perform specific actions via F4SD.
• Detailed Incident Management and Compliance Solutions: With Intune data direction and practical methods for defining actions, as shown in the Compliance Status Architecture, F4SD is implemented schematically, not comprehensively. Elimination of incidents is carried out on an ongoing basis through supporting guidelines.

“With the new Intune-Schnittstelle solution, we have a little more experience in rich incident management,” explains Carlos Kohl, Head of Product Management at Consulting4IT. “By integrating Intune data into F4SD, we’re showing you the ways to work, the most effective ways to unlock it. »

View: Weitere Entwicklung geplant

The installation of the Intune synchronization system is marked by a Meilenstein in the information transfer process of F4SD. The Consulting4IT factory, the functionalities of these structures are regularly integrated into the services offered by companies.

(pd/Consulting4IT GmbH)