ALSTOM SA: Alstom to provide operations and maintenance services for Metrolink in Southern California | 09.12.24

Alstom to Provide Operations and Maintenance Services for Metrolink in Southern California

• Alstom has been maintaining Metrolink for 26 years; this contract extends Alstom’s scope to also include the operation of Metrolink’s rolling stock fleet in Southern California.
• Alstom plans to retain 180 people and hire more than 200 to support Metrolink operations.
• The base contract is for a period of 5 years and is valued at 515 million USD (490 million EUR).

December 9, 2024 – Alstom, a global leader in smart and sustainable mobility, today announced that it has been awarded a contract by the Southern California Regional Rail Authority (Metrolink) for the operation, care and maintenance of its regional transportation rail system of travelers. The contract has a base duration of five years, valued at approximately US$515 million (€490 million) and will run from January 1, 2025 to June 30, 2030, employing more than 400 Alstom team members in Southern California. The contract includes a potential three-year extension, which would bring the total value of the base contract to approximately US$860 million (€817 million).

This contract is a continuation of the successful partnership that Alstom has established with Metrolink, dating back to the delivery of the first Bilevel coaches for Metrolink more than 30 years ago. Alstom has been the maintenance provider for Metrolink’s fleet since 1998.

“We are grateful for the confidence the Southern California Regional Rail Authority and its Board of Directors have placed in Alstom as we expand our role to meet their operations and maintenance needs,” said Michael Keroullé, President. from Alstom Americas. “Metrolink customers are doing their part to reduce congestion and pollution, and we are committed to bringing our experience and dedication to providing world-class service and helping Metrolink prepare to welcome visitors from around the world during the upcoming global sporting events in Southern California.

Alstom employees will continue to provide maintenance services for Metrolink and will now provide comprehensive operations services across the entire Metrolink system, totaling more than 545 miles of service lines. The Alstom team will mobilize more than 200 employees to operate Metrolink services from July 1, 2025.

The scope of the contract includes train operation and maintenance services, including train staff and customer service, rolling stock fleet maintenance and facility maintenance, with an option for equipment management. With this contract, Alstom consolidates its position as the leading private provider of operation and maintenance services in North America.

A safe and convenient alternative to driving
Metrolink regional passenger rail service provides reliable, safe, affordable and environmentally friendly transportation across an interconnected six-county network. Metrolink has a total of 545.6 miles of service lines and 67 stations in Los Angeles, Orange, Riverside, San Bernardino, Ventura and San Diego counties, connecting people, communities and businesses and serving as a vital link in the mobility landscape of the region. The Metrolink service fleet consists of 258 passenger railcars, including 57 cabin cars and 201 coaches, and 60 locomotives.

The Metrolink transportation network also includes Arrow Service, a nine-mile operation in San Bernardino County connecting the cities of San Bernardino and Redlands, powered by three Diesel Multiple Units (DMUs). In 2025, Metrolink will welcome North America’s first hydrogen train, also known as ZEMU (Zero Emission Multiple Unit), as part of its Arrow service. Alstom will not be responsible for the maintenance of the DMU/ZEMU but will provide the operating teams and management of the Arrow service.

“We are excited to continue our transition from a traditional commuter railway to a true regional passenger rail operator with the expanded responsibilities entrusted to a world-class organization such as Alstom,” said Darren Kettle, CEO from Metrolink. “We are grateful for the efforts and dedication of the Amtrak crews who have operated our Metrolink trains since 2010 and the TransitAmerica Services Inc. team members who have operated Arrow since this service began in 2022. We know that Alstom will work collaboratively throughout the coming months to ensure a seamless transition and a continued exceptional customer experience.

The first private operator in North America
Alstom is the market leader in rail services and supports its customers throughout the asset lifecycle with the broadest portfolio of service solutions. Alstom’s FlexCare Operate solutions cover the full spectrum of customer needs, including operation of all types of fleets, maintenance of the entire transit system, as well as turnkey solutions and public-private partnership. Our customers benefit from reduced operating costs and increased operational efficiency through technologies and best practices based on more than 40 years of experience in the operation and maintenance of trains and systems. With more than 25 active operations and maintenance projects around the world, we are a trusted partner in helping transportation authorities and communities achieve their mobility goals.

As the leading private operator in North America, Alstom offers a broad range of best-in-class, scalable rail operations solutions for passengers and asset owners: from driver assistance to ticketing and planning and optimizing schedules. The Group operates all types of fleets for Alstom and non-Alstom rolling stock, and offers fully automated and manual train operations, with optimization of train crews and station staff. North American references include more than a dozen transit systems in the United States and Canada, across 35 locations, through its more than 3,800 dedicated service experts. Its comprehensive service portfolio also includes modernization, spare parts, repairs, overhauls as well as digital and support services.

ALSTOM and FlexCare Operate are protected trademarks of the Alstom group.

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